Tandral Privacy Policy

Effective Date: 25 July 2024

Tandral is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our application.

1. Information We Collect

  • Account Information: When you create an account, we collect your name, email address, and other contact details.
  • User Content: This includes any documents (.docx, .pptx, PDF), URLs, text content, and other materials you upload to the platform.
  • Usage Data: Information on how you use our services, including your interactions with the application and user preferences.
  • Payment Information: Payment details such as credit card information, billing address, and other financial data processed through Stripe.
  • Cookies: We use cookies and similar technologies to track user activity on our website and collect data to improve our services.

2. How We Use Your Information

  • Providing and Improving the Service: Customize and enhance your learning experience, convert your materials into interactive lessons, and provide tailored educational assistance.
  • Educational Assistance: Transform study materials into personalized lessons, quizzes, and feedback for better learning outcomes.
  • Communication: Send updates, newsletters, and other communications related to our services.
  • Payment Processing: Process payments and manage subscriptions securely through Stripe.
  • Analytics: Analyze usage data to improve and optimize our services.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with the following entities under limited circumstances:

  • Service Providers: Third-party vendors that provide services on our behalf, such as payment processing and analytics.
  • Legal Compliance: If required by law or to protect the rights, property, or safety of Tandral, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Choices and Rights

  • Access and Control: You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us.
  • Cookies: You can manage your cookie preferences through your browser settings.
  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

9. Third-Party Services

Our application may contain links to third-party websites or services that are not owned or controlled by Tandral. We are not responsible for the privacy practices of these third-party services.

10. Use of AI Models

We do not train any AI model on user-uploaded content.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@tandral.com